Terms and Conditions

GENERAL CONDITIONS OF SALES

The seller of goods is the company Friday Fellows GmbH & CO KG, established under the laws of Republic of Germany registered with German Commercial register under the HRA42524, having its legal seat at Friedensstrasse 64, 63500 Seligenstadt that operates online shop from the website www.fridayfellows.com (hereinafter referred as “the Seller”).

 

 

Customer Care Email: hello@fridayfellows.com

 

These Sales Terms and Conditions governs sales of goods by the Seller through the online channel www.fridayfellows.com only.

Most of goods sold are hand-made quality sunglasses.

Eligible customers are consumers. The Seller do not sell goods through the online channel www.fridayfellows.com to business entities, incl. individual proprietorships and self-employed persons acting in their business capacity.

PLACING THE ORDER

All information about goods offered for sale is available on the website www.fridayfellows.com

Customer, who is willing to buy goods, should navigate through on the website www.fridayfellows.com up to the particular page, where a full description of a particular item is available, then select a desired color, and fill in other information, if applicable, and press the button “ADD TO THE CART” to add it to the customer’s virtual shopping basket (“CART”), and to repeat this sequence for all the items which Customer is willing to acquire, press the button “CONTINUE SHOPPING”.

After the all desired items are added to the CART customer should navigate to the CART, by pressing the icon of it in the right top corner of the screen, to check its content, and it is customer’s obligation to review if all information in the shopping CART, and if not, then to take a necessary corrective action:

  • either delete incorrect items in the shopping basket,
  • and/ or add another item in the shopping basket, as described above.

Further customer should proceed to making payment for the order by pressing button “PROCEED TO CHECKOUT”.

Upon filling on all necessary information as requested and execution a payment option, the customer will receive an email confirming the order.

PRICES AND CHARGES

Separate delivery charge may be reflected as separate item in the shopping basket, if applicable.

Prices of all items for the delivery to addresses within European Union Value-Added Tax (VAT)  area, are inclusive value added tax.

Prices for all items beyond European Union VAT area, as indicated are exclusive of value added tax.

Price includes delivery as per delivery option as described under “DELIVERY” headline of these terms and conditions.

For delivery to addresses addresses that are beyond of European Union VAT area or/and beyond European Union Customs territory, it is a responsibility of the customer to proceed with customs clearance procedure, incl. all applicable fees and charges, and be responsible for payment of all import custom duties, sales taxes and similar, if any.

There are no refunds for SALE Items. Reduced goods are excluded from the exchange.

Any refunds to a customer will not include any import taxes and duties paid by a customer, customs clearance and related or similar charges. It is customers’ responsibility to proceed in accordance with applicable laws of a country of an importation to get a refund or waiver for such taxes and charged.

The Seller may provide to a customer an information about applicable customs exemption limits and rules in a country of destination, about procedures of refund of import taxes and similar charges, but this information in no case forms a legal advise, and the Seller is not responsible for accuracy of such information or consequences of its use.

PAYMENT

We accept online only those orders which payment can be settled via the website www.fridayfellows.com

We accept payments through the website www.fridayfellows.com only customers, having billing and shipping addresses in the countries available for the selection on the website menu.

If your country or territory is not listed please contact Customer Care service to check if other options are available. (Mail to: hello@fridayfellows.com)

The Seller will accept an order only after the specific payment option is fully completed.

DELIVERY

We accept order online only for deliveries to addresses in the countries and territories that are listed in the selection menu of shipping addresses on the website www.fridayfellows.com

If your country or territory is not listed please contact Customer Care service to check if other options are available.

Delivery to European Economic Zone countries ( except Iceland, Liechtenstein), Argentina, Armenia, Australia, Azerbaijan, Belarus, Bahamas, Brazil, China, Hong Kong, Georgia, India, Israel, Japan, Kazakhstan, Kyrgyzstan, Mexico, Moldova, Russia, Serbia, Singapore, Tajikistan, Thailand, Macedonia, Turkey, Turkmenistan, Ukraine, UAE, USA, Uzbekistan, is undertaken with  DPD or DHL parcel delivery service, that normally takes 3-10 business days, and normally includes courier delivery.

All other deliveries are undertaken by priority postal parcel service / small packet, and may include courier delivery, and it takes usually 10-15 business days to deliver.

If the ordered items is in stock, we ship it within 3 business days.

Solely customer is responsible for the accuracy of the delivery address.

Shall a customer miss the delivery, or a shipment of goods was not possible to deliver because of a customer fault, and a shipment was sent back to the Seller, the contract is to considered rescinded, and the Seller will refund to a customer full purchase price of goods less a charged to a customer delivery charge, and any direct costs, associated with shipping back, incl. customs clearance costs, to the customer’s original payment method within 14 days after receiving a shipment back. There are no refunds for SALE goods. Reduced goods are excluded from the exchange.

WITHDRAWAL RIGHTS

100% Money Back Guarantee is exercised as statutory withdrawal rights within 14 days after delivery, and is available to all items - excluded reduced items - sold.

There are no refunds for SALE goods.
Reduced goods are excluded from the money back guarantee.

 

STATUTORY WARRANTY AND OUT-OF-COURT DISPUTE RESOLUTION

In case of any dissatisfaction with goods or service customers are advised to contact Customer Care to resolve the issue.

Following that, as a next step a formal complaint can be filed with Customer Care, and the rights of customers will be addressed in accordance to the Law on Consumers’ Right Protection of Germany, which provides for customers a set of statutory warranty conditions and corresponding rights.

 

APPLICABLE LAWS

This contract is governed by laws of Republic of Germany.

These Sales Terms and Conditions are applicable for all orders placed on or after September 29th, 2018, until these Sales Terms and Conditions are withdrawn.